All tickets included in VIP packages are general admission tickets and are WILL CALL PICK UP TICKETS. You can retrieve these at the venue's box office the night of the event with your photo ID. The delivery method cannot be changed.
All items included in the VIP package will be picked up at the venue the night of the show. VIP details including the time and location to be will be emailed to you 2-3 days before the event. If you miss the concert, Sound Rink and New Found Glory are not responsible for mailing your items to you.
COVID POLICY: Proof of your vaccination record (vaccination card or picture of your card with a matching ID card), demonstrating you were fully vaccinated at least two weeks in advance of the day of show. OR proof of a negative COVID test, administered within 72 hours of the day of show, with matching ID card.
A negative PCR or antigen COVID-19 test will be accepted. Please be sure to bring printed or digital proof of your negative test result, dated and time-stamped. At home test will not be accepted for entry
MASKS: In accordance with local guidelines: Until further notice, masks are required to be worn at all times for attendees, regardless of vaccination status, except while actively eating or drinking. All Brooklyn Bowl staff are fully vaccinated and must wear masks while inside the venue.
By purchasing a ticket you acknowledge you will be required to show proof of vaccination or a negative test result. There will be no refunds for purchased tickets based on non-compliance of venue COVID-19 protocols, however, if you are unable to attend a show due to a positive Covid-19 test, please reach out to firstname.lastname@example.org and we will help facilitate a full refund.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the local health authorities, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting our establishment, you voluntarily assume all risks related to the exposure to or spreading of COVID-19.
ALL SALES ARE FINAL UNLESS THE EVENT IS CANCELED.