All tickets included in VIP packages are general admission tickets and are WILL CALL PICK UP TICKETS. You can retrieve these at the venue's box office the night of the event with your photo ID. The delivery method cannot be changed.
All items included in the VIP package will be picked up at the venue the night of the show. VIP details including the time and location to be will be emailed to you 2-3 days before the event. If you miss the concert, Sound Rink and New Found Glory are not responsible for mailing your items to you.
COVID POLICY: We’re committed to doing everything we can to ensure we can continue bringing amazing live concerts to fans. Going forward, prior to entry into the venue, ALL shows will require attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination (at least two weeks after final dose). Proof must be a PRINTED copy of a negative test result or vaccination, or the original vaccination card.
Please note that requirements and venue protocols, such as testing and vaccination, are subject to change, so be sure to check back closer to your event date for the latest information.
Face coverings must be worn at all times for all fans, except while actively eating or drinking regardless of vaccination status, per local health guidelines.
ALL SALES ARE FINAL UNLESS THE EVENT IS CANCELED.