All presale tickets and tickets included in VIP Packages are general admission and PDF TICKETS. Tickets will be sent to you 3-5 days prior to the event. You will be emailed VIP details 2-3 days before the event. If you miss the VIP session, you can pick up your items at the band's merch booth. If you miss the event entirely; Khemmis & Sound Rink are not responsible for mailing items to you.
ALL SALES ARE FINAL UNLESS THE EVENT IS CANCELLED.