This is a VIP Upgrade. VIP Upgrades do NOT include tickets to the concert. You must have your tickets purchased to the concert separately to attend the VIP session and concert. VIP details are emailed 2-3 days prior to the event. All items included in the VIP are picked up at the VIP session. Nothing in this purchase is mailed to you. If you miss the VIP session, you can get your items from the band's merch booth. If you miss the concert, Sound Rink and Lacuna Coil are not responsible for mailing items to you.
ALL SALES ARE FINAL UNLESS THE EVENT IS CANCELLED.